Hi, I am Serena
Senior Service Designer

Serena Westra is Senior Service Designer at Koos Service Design and co-founder of Podcast Studio Amsterdam. Specialising in service design, she has nearly 10 years of experience in storytelling, strategic innovation, and facilitation.

I have been working as (service) designer, strategic innovator, and visual facilitator for nearly 10 years. Have a look!

Over the years I have worked as illustrator both professionally (books, graphic design, branding), as for fun (birthday cards, gifts, etc).

Together with my partner I founded Podcast Studio Amsterdam, a successful side-business in auditory storytelling.